Sending Mass Email

If you don't see the following email-sending features in the sheets, it may be related to your access rights or the database version. Please contact your SYSAdmin for further verification or to check the access rights configuration.

The Send Mass Email feature allows you to send emails to addresses in the Email field, useful for sending newsletters, follow-ups, event notifications, and more.

Click on Tools in the Listing Page and select Send Mass Email.

You can first filter the records to narrow down the selection for the emails.

Custom Email

Next, you can customize the subject and content of the email.

Reply to: The default is {{DEFAULT_REPLY_TO}}, meaning replies will go to Ragic and appear in the email icon at the bottom right of the record's Form Page. You can customize this by setting it to an email address or {{Field ID}}.

Recipient: You can select a field with an email address as the recipient or use variables to configure it.

Subject and Content:

You can use HTML formatting to edit the email. You can refer to field values within the record for the subject and content, such as showing the customer's name at the beginning of the email, using the variable. Check all supported variables here.

Click on the preview button to confirm the custom email.

If you decide to use our default template instead, use will discard all the changes you've made.

Furthermore, you can attach a URL, Excel, PDF, or Mail Merge file of the record, or other attachments.

If you attach the URL of the record, please ensure that the recipients have access rights to the entry. Otherwise, they'll see a blank page when they access the database through the entry URL.

You can click Test Send to send the email to your address for confirmation.

After clicking Mass Send, you can view the email sending progress in the bottom-left corner of the page.

The recipients will receive the emails.

The sent emails will be stored in Ragic. You can view them by clicking the Email icon in the bottom-right corner of the record's Form Page, where you can also reply to the emails. For instructions on using this feature, please refer to the E-mail Support Ticket System Template.

Adding a Tracking Pixel

You can add a tracking pixel to confirm if the recipient has read the email. Please refer here for more information.

Email Sending Limits

Professional Plan: 1000 emails per day per internal user.

Lite Plan: 250 emails per day per internal user.

Free Plan: 100 emails per day.

You can click here for more details on pricing.

Note: Email recipients must agree to receive the emails sent from Ragic. If emails are bounced or reported as spam, your access to this function on Ragic may be suspended.