How to manually update my on-premises installation?

Please first update the system through the built-in interface, if manual updates are necessary, follow the steps below.

Note: If you run Ragic on QNAP, you may also follow the instructions below to do a manual update.

1. Download the Ragic On-premises patch (https://www.ragic.com/sims/download.jsp), and unzip it to another dir.

2. Stop the Ragic service.

3. Delete the "lib" and "web" folders in the Ragic installation directory (or move them to any temporary directory; the "lib" and "web" folders must not be present in the Ragic installation directory).

P.S. For the Ragic installation directory on QNAP and Synology, please refer to this article.

4. After extracting the Ragic On-premises patch, you will see four folders: "conf," "cust," "lib," and "web."

5. Start replacing the related files:

5.1 In the "conf" folder, there are "template.json" and "version.json" files:

Template.json: Application store (add this if it’s missing, no need to update if not necessary).

Version.json: Version information (replace this every time, otherwise the displayed version number won't update).

5.2 In the cust\def\app path, there are two folders: "standard" and "standardzhtw," which are application store modules; no need to update if not necessary.

5.3 Copy the "lib" and "web" folders to the Ragic installation directory (replacing the original "lib" and "web" folders).

5.4 Check if the permissions for the replaced files are correct (755 for directories, 644 for files).

5.5 Check if the ownership and group settings for the replaced files are correct (the owner and group need to be the same as the old files).

6. Start the Ragic service.